For wholesale inquires and any coffee or per'la related questions, please contact us.

Name *
Name
Phone
Phone

PLEASE CONTACT US TO SCHEDULE A TOUR OF OUR ROASTING LAB.


4657 SW 71st Avenue Miami, FL. 33155


info@drinkperla.com


Website Terms and Conditions:

 

 

Per'La Specialty Roasters Website and Orders- Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Per'La Specialty Roasters' relationship with you in relation to this website.

The term “Per’La Specialty Roasters” or “Per’La of Miami” or “Per’La”  or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 4657 South West 71st Avenue, Miami Florida 33155. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without Perla of Miami’s prior written consent.

Per’La Shipping Policy

  • All of the products listed on this site are able to be shipped. Orders will be shipped the following business day after the order has been received. If you have provided us with your email address you will be sent an email including the tracking information and a detailed packing slip. Roasted coffee orders can be shipped anywhere in the world, we do ask that you contact us directly for any shipments that will be going outside of the United States. Domestic Shipping is done Via USPS at a flat rate of $6 per order.  Please contact us directly if you wish to have your order shipped a different method as other charges would apply.

Per’La Return Policy

  • We at Per’La Specialty Roastersstrive to ensure that all of our customers are completely happy with their coffee purchases, because of this we will exchange any coffee (within 30 days of the Roast Date printed on the bag) that you feel does not meet your expectations.  To start the exchange process  please send an email to Info@drinkperla.com.  Someone from our Quality Assurance team will then contact you directly to finalize the process.  We would ask for you to return the unused coffee to us, at your cost, so that we may have our Quality Assurance Team assess the coffee and complaint.

 

Per’La Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Disputes:

Any dispute or claim relating in any way to these to the Terms and Conditions, this Website, or any products or services sold or distributed by or through this Website, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to the Terms and Conditions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@Drinkperla.com

By Phone:816-714-8885

We reserve the right to make changes to this policy. Any changes to this policy will be posted.